JESSICA LIM
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McCarter Theatre Center, centered between New York City and Philadelphia on the campus of Princeton University, is a creative and intellectual hub that inspires conversations, connections, and collaborations in our communities. Lead with justice and joy, and beauty in belonging. McCarter is an independent, non-profit performing arts center that creates and curates engaging performances, education programs, and community partnerships. ​
As a Social Media Manager at McCarter Theatre Center, I had the opportunity to exercise my creativity and be a voice for an evolving theater. In that role, I oversaw multiple social media platforms, including LinkedIn, Facebook, Twitter, YouTube, Spotify, Instagram, and TikTok. I utilized tools like Later.com and Buffer to compile social media data analysis, leveraging my content creation and scheduling content daily. Additionally, I updated the website regularly using the EpiServer Content Management System. With a focus on strategic online partnerships, I drove sales and revenue growth by establishing connections with the local community, influential individuals, and nearby colleges.

I took pride in my ability to develop compelling promo codes, conduct impactful testimonial interviews, and manage influencer relationships. My experience included creating successful social media campaigns through captivating announcements. I was skilled in handling PR crises and embodying the values of the brand as a representative. Through my dedication and expertise, I consistently increased followers by 230 each month, fostered engagement, and delivered high-quality content that aligned with McCarter Theatre Center's vision.​

Social Media Manager
  •  Regularly updates the website using the EpiServer Content Management System.
  • Constructs more than 36 product detail pages each season.
  • Assists in proofreading newsletters, social media ads, and digital programs for accuracy and quality.
  • Creates and schedules daily content for various social media platforms including Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube.
  • Effectively utilizes Later.com and Buffer (both similar to Hootsuite) to schedule posts and analyze performance data.
  • Consistently increases followers by an average of 230 per month.
  • Efficiently manages influencer invites, engagement, and interactions.
  • Successfully handles relationships with at least 20 influencers per Opening Night event.
  • Serves as a brand representative, embodying the values and essence of the brand.
  • Exhibits expertise in managing and resolving PR crises effectively.
  • Establishes strategic partnerships with the local community, influential individuals, and nearby colleges to boost sales and drive revenue growth.
  • Developing compelling promo codes for social media posts that effectively cultivate brand loyalty and generate substantial sales.
  • Devised impactful social media campaigns aimed at driving sales, such as the introduction of subscriptions and memberships through a captivating season announcement.
  • Took charge of conducting testimonial interviews during the Opening Night event to gather compelling content for marketing purposes.

Notable Achievements:
  • Established McCarter on TikTok
  • Created and BETA tested the Verified Social Ambassadors program. 
  • Created a Social Media Post Request form using Microsoft Forms to improve workflow between multiple departments.
  • Achieved a 25% increase in Instagram followers for McCarter Theatre Center, growing the account from 8,000 to 10,000 within a span of 1 year and 11 months through strategic content planning and engagement strategies.
VIEW MCCARTER'S SOCIAL MEDIA PLATFORMS

Social Media Assets

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Reels and TikTok Videos

Product Detail Page 

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Created Social Media Management Guide

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